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Questions To Ask Before You Jump In

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A portion of my business is inspecting and repairing systems put in by others. Additionally, as I speak to other installers around the country, I find I am not alone in this respect. A good portion of these malfunctioning systems had design or installation flaws. After the fact, it is impossible to know why these installers made poor decisions, but some fault has to be due to inadequate training. I wondered what questions a consumer should ask of potential RWH design, installation and maintenance professionals.

To that end, I reached out to John Hammerstrom, past President of the American Rainwater Catchment System Association (ARCSA) (www.acrsa.org) to provide his views on the subject.  >> more

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